Benefits Assurance provides practical, ‘how-to’ knowledge to help e-change project management teams maintain a focus on benefits realisation in the face of uncertainty throughout the complete lifecycle of e-change projects. Further, it addresses the contextual factors that need to be addressed if an organisation is to increase its competence in exploiting the potential of IT.
Their business peers understand and recognize the uncertainty inherent in bringing about strategic, e-change so that they will be willing and able to participate in a necessary and appropriate way.
Their staff have the individual competence to manage e-change projects effectively to ensure benefits realisation.